- EXCHANGE YOUR TICKETS
Ticket exchange is an exclusive perk of Membership. You can exchange your tickets for a new performance date of the same show or for a different show in the season. Ticket exchanges are based on availability, but we will do everything possible to help you find new seats. Upgrade charges will apply when exchanging for higher priced tickets and there are no refunds. Exchanges must be completed no later than 48 hours before the performance you were scheduled to see, in one of these three ways:
In Person (free of charge): At the New Victory box office. (Please note that no exchanges may be made in the half-hour prior to a performance.)
By Phone ($3 processing fee): With your tickets in hand, call 646-223-3010 to make arrangements. Mail your old tickets to us and we will send out your new ones, or turn them in to the box office when you come to pick up your new tickets on the day of the show.
By Mail ($3 processing fee): Send your tickets along with a note providing three alternate dates, your phone number and a credit card number or check.
DONATE YOUR TICKETS
Donating your tickets entitles you to a 100% tax-deductible donation and makes your seats available for other people who are looking for tickets to that performance. Simply call Member Services at least a half-hour before show time. Have your tickets on hand when you call. In order to receive a receipt for tax purposes, you must return your tickets by mail. Mark the envelope "Attn: Member Services Donations."
*New Vic Studio exchanges may be made between workshops only, no later than one week before the date of the original workshop. Subject to availability and age guidelines.
Call 646.223.3010 with any questions.
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NVT Membership Department Contact Info
NEW VICTORY THEATER MEMBERSHIP SERVICES
c/o The New 42nd Street
229 West 42nd Street, 10th Floor
New York, NY 10036-7299
PHONE
646.223.3010
FAX
646.562.2200
EMAIL
member_services@newvictory.org
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